Policies & Fees

Standard Deposit Policy for reservations

  • All Rates are based on double occupancy
  • $20 extra person fee (13 years and older)
  • Children 12 and under stay for free
  • Five (5) Day cancellation policy
  • All cancellations are subject to a $20 processing fee

    Payment & ID Requirements: Guests must present a valid photo ID and the same credit card used to make the deposit. The original card must be physically present or available in a digital wallet for tap-to-pay at check-in.

    If the original card is not presented, the entire remaining balance will be charged to the card presented at check-in, along with a non-refundable $20 credit card processing fee.

    These requirements apply to all bookings, including reservations made through third-party booking sites and travel agents.

Standard Deposit & Cancellation Policy

An advance deposit equivalent to one night's room rate including sales tax is required before reservations are confirmed. Deposits are not refundable unless cancellation notice is received five (5) days prior to your scheduled arrival date. No deposit refunds will be made unless a valid cancellation number is received. $20 cancellation fee applies in all cases. Your deposit will hold the reservation as confirmed for arrival and will be credited to your account for the first night of your scheduled stay.  Modifications or Cancellations are not permitted inside 5 days from date of arrival AND guests will be financially responsible for the entire stay.

*** For reservations made 9-12 Months in advance: If you should need to modify or cancel this reservation please be advised your first night's deposit is non-refundable 30 DAYS prior to the arrival date. Modifications or cancellation are not permitted inside 30 days from date of arrival AND guests will be financially responsible for the entire stay. NON-CANCELLABLE and NON-REFUNDABLE. NO EXCEPTIONS.

special event requirements & cancellation policy

ATTENTION 2027 US OPEN CHAMPIONSHIP  EVENT: 5 NIGHT MINIMUM AT EVENT RATE (JUNE 13-20, 2027) 1ST NIGHTS DEPOSIT IS NON-REFUNDABLE. NO EXCEPTIONS.  GUESTS  ARE REQUIRED TO COMPLETE A US OPEN CONTRACT WHICH WILL BE SENT ONCE THE RESERVATION HAS BEEN RECEIVED. RESERVATIONS ARE CONFIRMED UPON RECEIPT OF THE COMPLETED CONTRACT. CHANGES OR MODIFICATIONS ARE ALLOWED UP TO 60 DAYS PRIOR TO THE ARRIVAL DATE. GUESTS ARE RESPONSIBLE FOR ALL NIGHTS OF THE RESERVATION AND ARE SUBJECT TO A 50% DEPOSIT 6 MONTHS PRIOR TO THE EVENT. ONCE INSIDE THE 60 DAY, CANCELLATION POLICY, WE RESERVE THE RIGHT TO SECURE THE REMAINING BALANCE WITHIN 7 DAYS OF ARRIVAL. THE RESERVATION IS NON-CANCELLABLE AND NON-REFUNDABLE. 

ATTENTION CONCOURS D'ELEGANCE EVENT: 5 NIGHT MINIMUM AT EVENT RATE (AUGUST 10-15, 2027) 1ST NIGHTS DEPOSIT IS NON-REFUNDABLE. NO EXCEPTIONS.  GUESTS  ARE REQUIRED TO COMPLETE A CONCOURS CONTRACT WHICH WILL BE SENT ONCE THE RESERVATION HAS BEEN RECEIVED. RESERVATIONS ARE CONFIRMED UPON RECEIPT OF THE COMPLETED CONTRACT. CHANGES OR MODIFICATIONS ARE ALLOWED UP TO 60 DAYS PRIOR TO THE ARRIVAL DATE. GUESTS ARE RESPONSIBLE FOR ALL NIGHTS OF THE RESERVATION AND ARE SUBJECT TO A 50% DEPOSIT 6 MONTHS PRIOR TO THE EVENT. ONCE INSIDE THE 60 DAY, CANCELLATION POLICY, WE RESERVE THE RIGHT TO SECURE THE REMAINING BALANCE WITHIN 7 DAYS OF ARRIVAL. THE RESERVATION IS NON-CANCELLABLE AND NON-REFUNDABLE.

Non-Smoking Policy

Horizon Inn & Ocean View Lodge is a 100% smoke-free property. Smoking of any kind is not permitted in the rooms, on the patios/balconies, or common areas. A violation of this policy may result in a fine of $250.00 or more.

Pet Policy

Dogs are welcome at both the Ocean View Lodge and Annex only. Dogs must be registered at check-in and each pet will be assessed a $20 per night guest fee. Pets must never be left unattended in the guest rooms and ask that you respect all posted signs. Dogs must be on a leash at all times in public areas (except for Carmel Beach) and pet owners are required to pick up after their pets. We allow a maximum of two large dogs per Cottage and one large dog per Annex room. Please note: at the Horizon Inn we adhere to strict guidelines for service animals set forth by the ADA. Emotional support dogs are required to stay in pet-friendly accommodations and we do not accommodate puppies.