Skip Navigation Website Accessibility
Horizon Inn & Ocean View Lodge Logo 
  1. Is Carmel-by-the-Sea open for leisure travel?  Yes!  As of Friday, June 12th the Monterey Peninsula is officially re-open for leisure travel.  We could not be more excited to welcome back our visitors.
  2. What are the social distancing requirements for Carmel-by-the-Sea?  Facial coverings (e.g. masks, bandanas, scarves) are required to be worn when out in public and in all open spaces.  Individuals are asked to keep a minimum of 6ft from anyone not in their immediate party. 
  3. Can we go to the beach? Carmel's beach is open to the public.  Individuals are required to wear masks and social distance at a minimum of 6ft from anyone not in their party.  Facial coverings are not required but recommended if you are exercising at the beach.  Dogs are still allowed on the beach and are not required to be leashed.  Surfing is also allowed as long as surfers adhere to the social distancing rule of keeping a minimum of 6ft of separation in and out of the water.
  4. Are restaurants and shops open?   As of Monday, July 6, 2020 restaurants on the Monterey Peninsula are temporarily closed for In-Dining.  There are over 52 restaurants within walking distance of the Inn.  Most restaurants are offering outdoor seating options.  Please check out the following link to see who is open, their hours of operation and the Meal-To-Go options available.  Retail shops are open for in-store shopping as well as curbside pickup for items ordered over the phone or online.  
  5. Are local attractions open?  Pebble Beach restaurants, golf courses are now open to the public.  Local county parks including Garland Regional Park and Palo Corona Regional Park are both open to the public.   Masks are suggested but not required.  Social Distancing from other visitors must be observed at all times.  State Parks including Point Lobos State Natural Reserve remain closed to visitors.  State Beaches are open and must observe the wearing of face masks and proper social distancing protocols. The Monterey Bay Aquarium remains temporarily closed to the public.  
  6. Have there been any changes to the Inn due to Covid 19?  The short answer is YES.  Most of the changes to our Inn have been behind the scenes to increase guest health and safety.   More information on our Clean and Safe Standards and Guidelines can be found here. Guests will notice a completely individualized check-in and check-out process to adhere to the Social Distancing requirements.  Our new spa patio area is open for guest use.  Limits to the number of groups allowed in patio at any one time will be required to comply with proper Social Distancing protocols.  Two (2) couples or four (4) individuals will be allowed in the outdoor jacuzzi at any one time.  
  7. Will we still serve a Continental Breakfast?  Yes.  We will continue to provide our continental breakfast in our traditional picnic basket to our guests' room.  Staff will have the basket delivered to the room between 8:00am and 8:30am daily.  Guests can request a PM Basket from the Front Desk if they intend an early departure. The Continental Breakfast will be dropped off outside the guests' room at the appointed time.  
  8. How will daily maid service work?  We are committed to providing our guests with the best possible customer service. We understand that some of our guests will prefer not to have staff enter their rooms during their stay.  For now, we are offering guests the opportunity for housekeeping to preform a "touch up" cleaning which includes: straightening of the bed linens, fresh towels; trash removal, replacement of toiletries such as toilet paper, facial tissue, shampoo and soap during regular business hours (9am-4:00pm).  Guests are asked to call the office between 8am - 4pm if they prefer to decline housekeeping. We ask those guests to place items they wish to have removed (ie trash, recycling) or replaced (dirty dishes and towels) outside the entry to their room .  Replacement items will be bagged, left outside the room and the staff member will knock to alert the guest to the delivery.  When requesting fresh towels, the staff member will leave an extra plastic bag for the guest to bag their dirty linen which will then be place outside the room for staff removal.  
  9. What steps are the Inn taking to ensure the staff are healthy and maintaining a safe work environment for both co-workers and guests?   Management is responsible for taking the temperature of every employee that reports to work on any given day.  If employees exhibit signs of illness or fail to meet the accepted body temperature, they will be sent home. Employees are required to wear appropriate facial coverings and gloves while on shift and strictly adhere to social distancing protocols at all times.  Compliance is a mandatory condition of employment.  New protocols have been put into place to limit individual contact among staff members and guests including new sanitizing procedures for handling shared equipment among staff members and shared common areas among guests.