Skip Navigation Website Accessibility
Horizon Inn & Ocean View Lodge Logo 

  1. What are the safety requirements for Carmel-by-the-Sea?   Masks are required for individuals in indoor public settings and businesses until January 15, 2022. 
  2. Are restaurants and shops open?    There are over 45 restaurants within walking distance of the Inn.  Restaurants are offering indoor dining, covered outdoor dining in parklets as well as takeout options.  Please check out the following link to see who is open, their hours of operation and the dining options available.  Retail shops are open for in-store shopping.  Wine Tasting Rooms are open and offering tasting menus enjoyed inside as well as wine club pickup.
  3. Are local attractions open?  Pebble Beach golf courses are open to the public.  Local county parks including Garland Regional Park and Palo Corona Regional Park are both open to the public.  State Parks and Beaches including Point Lobos State Natural Reserve are open to visitors. The Monterey Bay Aquarium is now open to the public by advanced reservations only.  
  4. Have there been any changes to the Inn due to Covid 19?  The short answer is YES.  Most of the changes to our Inn have been behind the scenes to increase guest health and safety.   More information on our Clean and Safe Standards and Guidelines can be found here.   
  5. Will we still serve a Continental Breakfast?  Yes.  We will continue to provide our continental breakfast in our traditional picnic basket to our guests' room.  Staff will have the basket delivered to the room between 8:00am and 8:30am daily.  Guests can request a PM Basket from the Front Desk if they intend an early departure. The Continental Breakfast will be dropped off outside the guests' room at the appointed time.  
  6. Is the outdoor spa patio and jacuzzi available?  Yes!  The outdoor spa patio is available to all our guests. The outdoor jacuzzi is available from 8am to 9:30pm daily.  Guests are asked to observe all safety protocols. Towels for the outdoor jacuzzi are provided in a basket next to the entrance to the jacuzzi.  Please do not use the towels from your room.  Y
  7. How will daily maid service work?  We are committed to providing our guests with the best possible customer service. We understand that some of our guests will prefer not to have staff enter their rooms during their stay.  For now, we are offering guests TWO SERVICE OPTIONS. OPTION #1 is our "Full-Service" stayover clean.  This is our traditional 30-45 minute daily touch up. OPTION #2 for those guests who prefer "No Service",  we ask guests to place items for removal including the breakfast basket, dirty dishes, trash, and recycling outside the entry to their room.  For those items they wish to have replaced (ie towels, toiletries) we ask guests to call the front desk between 9am-4:00pm to arrange to get those items replaced.  
  8. What steps are the Inn taking to ensure the staff are healthy and maintaining a safe work environment for both co-workers and guests?   Management is responsible for taking the temperature of every employee that reports to work on any given day.  If employees exhibit signs of illness or fail to meet the accepted body temperature, they will be sent home. Employees are required to wear appropriate facial coverings and gloves while on shift and strictly adhere to social distancing protocols at all times.  Compliance is a mandatory condition of employment.