we've been busy preparing for your return 

Guests can expect:

•       Increased signage in public areas reminding guests of Social Distancing Protocols and sanitizing practices.
•       Individualized check-in and check-out procedures that incorporate social distancing and sanitizing protocols.   A pre-arrival letter highlighting important information for an upcoming stay will be sent 7 days in advance of a guests' arrival date.
•       Accommodations will receive a rigorous cleaning process after every checkout using approved cleaning and sanitizing protocols.
•       Increased cleaning in all public spaces and common areas with an emphasis on frequent contact surfaces. 
•       Preparation and distribution of guest services such as Continental Breakfast will comply with all standards set by the Monterey County Health Department.  Temporary changes have been made to the preparation and distribution of these guest services to comply with the current social distancing and sanitizing protocols.

Housekeeping / Staff:

•       Employees will be expected to comply with all Social Distancing and Sanitizing protocols.  Increased signage will remind employees of these proper procedures and practices.  All necessary PPE will be provided for employees' use during working hours and compliance is required.
•       Increased frequency of cleaning and sanitizing protocols for all shared work spaces and equipment.  
•       Cleaning of guest rooms will comply with all Social Distancing and Sanitizing protocols.
•       Training and oversight of employees will be on-going to ensure all safety and sanitizing standards are being met.
•       All employees will have daily temperature checks prior to starting their shifts.  Sick employees will not be permitted to work.

We are working hard to bring our guests the ultimate one-of-a-kind coastal Carmel-by-the-Sea experience.